5

Friendly staff. Excellent customer service. Thorough job.

5

Quick, competent service.

5

Called Marrill Auto because they work with Costco honoring a 15% discount. When I called, the phone was immediately answered by Kevin. With coincidence he was able to tell me my 2000 jeep Cherokee would be able to get looked at within the day, on a diagnostic concern (I dropped the vehicle at 1130am). When I got to the shop, I was greeted by Mike, after drop off, Mike kept me informed about what my jeep needed. I received a call a few hours later regarding what the concerns were (for me, a same day diagnostic along with an estimate = a hard working shop). This team deserves a big “pat on the back” for their experience, shop capabilities, and customer service/communication. Thanks again! Mike, please tell the Tech I said thank your for his hard work.

5

As usual for Merrill Automotive, everyone was exceptional with their care and consideration.

5

All your staff was very friendly. The estimate and services were fully explained. The work was done very quickly and thoroughly. Thanks. See you next year.

5

Simple oil change using a mailer coupon. Michael was great on phone manners and my request one time to change the apt. Due to a conflict.

5

I'm exceptionally pleased with my service. I drive about 1000 miles a week and know my car VERY WELL (we've got 221k shared together). Not only did they do everything I asked them to do - and extremely quickly (especially given I was a walk-in) - they also found an issue, on their own, that I've been asking other mechanics for the last four months to find. This confirms to me that their technicians are extremely knowledgeable and attentive. I will definitely be taking my car back there - and maybe get another 221k out of her :)

5

Excellent service

5

Excellent work. I felt confident they did a great service to my vehicle.

5

excellent workmanship...as usual. there was a lot of extra effort on both the tech side as well as the service rep's side to effect repairs on this modified suspension system. in the end, job well done.

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