Reviews for Merrill Auto - What Our Customers Say - Testimonials

5

I highly recommend this shop! I am in the process of buying a used car and wanted to have it checked out prior to purchasing. They worked with me on scheduling an appointment, which I didn’t make easy on them. They walked me through the process and were thorough and open about everything. I felt extremely comfortable, which is something I’ve never been able to say about an automotive shop. I will definitely be bringing my car back to Merrill Automotive.

Hi Jennifer, So glad we were able to connect and help with a Pre-Purchase Inspection for the BMW. More importantly, thank you for sharing your experience at Merrill Automotive with others on Google. We strive to provide excellent service for everyone, everyday. Your business is truly appreciated. Thank you!

- Merrill Automotive
5

Seriously BIG Thank You to Merrill and the Guys who always go above and beyond. Again and Again. They do their very best every time and always treat Me and My Husband with great care and in perception to Our budget. Always friendly. Always Quick. Really amazing Team. This has been consistent over the number of visits we've had to them. Trustworthy, Honest and Professional. Even went out of their way to currier my Husband back to the car! Thank You Merrill! We'll Be Back! Awesome!

Hello Scott, Thank you for taking the time to leave us such a wonderful review. We are so thankful for customers and now friends like you. Thanks again, we appreciate you!

- Merrill Automotive
5

I have not had the best luck at other automotive repair shops in the Denver Metro area. The team at Merrill Automotive has changed my luck in a big way, and we sincerely appreciate that. Owner Kevin's team treats me and my wife with respect, they communicate efficiently, and, most of all, they are honest and efficient. I won't name my favorite technician in the hopes that he is available the next time that I need him to work his magic. Please know that he is a perfectionist and has always fixed our vehicles quickly, efficiently, AND CORRECTLY THE FIRST TIME. Unlike other shops, I have never had to take our cars back across town to have the shop try the repair a second time. A HUGE THANK YOU to the entire team at Merrill Automotive. You have a customer for life.

5

I have gotten re-acquainted with Merrill Automotive in the last year or so. I had never had an issue with the old owner or his team who cranked out excellent work at a fair price. The new owner and his team continually knock expectations out of the park. Whenever I call and talk to Mike or Chuck, I am treated like an old friend or family. The technician that I always request is a perfectionist and treats my vehicles with the utmost respect even though they are not the newest or flashiest on the road. I'm not naming him out of hope that he will be available the next time that I need him to work his magic. It is truly a perfect fit for us. I have not had this kind of treatment at other repair shops, and will return to Merrill for my automotive repair needs in the future. I have now figured out what an automotive repair shop should be! To Kevin, Chuck, Mike, and my favorite unnamed, anonymous technician, THANK YOU ALL!

5

The staff her is very professional and thorough. I have had other work completed here and have been very happy.

5

Excellent and knowledgeable, professional attention to my vintage pick up.

5

Everyone at Merrill is very professional and helpful. They take time to carefully diagnose the problem and clearly explain what needs to be done. Their mechanics are well trained and do outstanding work.

5

Merrill automotive took care of my issues, and also discovered other issues that another automotive store overlooked.

Hello Gail, Thank you for taking the time to leave a Google Review! We appreciate you trusting us with your Nissan Xterra, getting the Steering repaired plus the Brake and Power Steering Fluid exchanged will help keep your vehicle road ready. Thanks again Gail, we are truly grateful for your business.

- Merrill Automotive
5

Quick and reliable service at Merrill! Thanks guys!

5

Made me feel way more comfortable driving my Motorhome. They also fix my Yukon. It's never drove better. Love this place.

Hi Susan, Thank for for leaving a review! We enjoyed getting to know you and appreciate your business. Thanks for supporting our locally owned Auto Repair Shop in Lakewood!

- Merrill Automotive
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