Reviews for Merrill Auto - What Our Customers Say - Testimonials

5

Did a thorough inspection of my vehicle and actually showed me the problems which I appreciated. Seemed like quality people and very likable. Valued me as a customer. I will definitely bring my vehicle back to Merrill’s!!

5

I received a flyer in the mail and originally intended only to go here for an oil change/tire rotation. That being said, during the tire rotation, the team at Merrill found that my cabin air filter and brakes also needed to be replaced. We had a very good conversation regarding what parts needed to be fixed and what the costs would be. Their approach was very up front and I appreciated the open communication. I would recommend them for anyone looking for an honest auto shop that does quality work.

5

Fast, honest quote. Hard to ask for more from a mechanic, especially one who does RV work.

5

I recently purchased my first RV (1996 Fleetwood Flair 22D) and I had Merrill check it out for general road worthiness. They performed a thorough chassis inspection and identified a few items which needed immediate repair including new front coil springs, ball joints, and rocker arm bushings as well as a damaged radiator housing. Plus they rotated my tires, aligned the wheels, and changed out all my fluids. The suspension work raised the front end of my unit several inches and greatly improved both the handling and steering of my vehicle as well as the ride experience. They scheduled my repairs within just a few days and then performed all the work in a timely fashion for what I consider a reasonable cost. I am very pleased with the results.

5

I recently purchased my first RV (1996 Fleetwood Flair 22D) and I had Merrill check it out for general road worthiness. They performed a thorough chassis inspection and identified a few items which needed immediate repair including new front coil springs, ball joints, and rocker arm bushings as well as a damaged radiator housing. Plus they rotated my tires, aligned the wheels, and changed out all my fluids. The suspension work raised the front end of my unit several inches and greatly improved both the handling and steering of my vehicle as well as the ride experience. They scheduled my repairs within just a few days and then performed all the work in a timely fashion for what I consider a reasonable cost. I am very pleased with the results.

5

Merrill Automotive really impressed me. Chuck took his time to explain everything they were going to do and followed through with everything that he said they would do to camper. Very impressed!!!! Thanks

5

I’ve been chasing my tail trying to get a shimmy in my steering wheel on my brand new Isata3 Dynamax RV fixed. these guys were able to road force balance my front wheels which are aftermarket aluminum wheels provided by Dynamax. They fixed the issue and the shimmy is 90% gone. They were courteous, efficient, knowledgeable, and very professional. What a difference it makes to come to a service shop that really cares about its customers. These guys rock! If you have issues with your wheels, tires, suspension in your RV or large truck right now don’t hesitate to come here. You will feel like you’ve made new friends. Thank you so much Chuck Haley Kevin and the service technicians.

5

great job...as usual.

5

Want to give kudos to Merrills for the work on my wife's 2003 Trailblazer front & rear suspension. Special mention to Paul for his excellent workmanship, no more squeaks or rattles, rides like just off the showroom floor. Bravo, gentlemen.

4

This is our third experience with Merrill Automotive. They have now worked on all three of our beloved vehicles, some of which cannot be replaced. I have walked through the shop to view the work being performed on my vehicles. Everyone that I've met in the shop and behind the front counter is friendly and competent. The technicians explain issues so that all of their customers can understand what is going on with their car, truck, or trailer. It is so refreshing to have the repair performed correctly the first time after having dealt with another repair shop that had me return my vehicle, on more than one occasion, to them to try and get the repair right the second time. It is nice that Merrill Automotive is located centrally on the west side of the Denver Metro area, easily accessible from either side of W. Colfax Ave. with very convenient hours. Thank you to everyone at Merrill for another job well done. We will be back again for more quality service for our vehicles.

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