Merrill went above and beyond in my situation. It's never convenient to breakdown unexpectedly but when another shop couldn't fit me in for 6 weeks Merrill was able to accommodate me same day! I also happened to be at the tail end of my extended warranty so Merrill took the care to go over all the main components and systems to get everything possible covered under the extended warranty (hey, it benefits all of us). Not only that, when the warranty company was not honoring their part of the contract on a rental car, Merrill made sure I was not left high and dry and stepped up beyond what they had to! The hardest thing to find in a mechanic shop is trust... these guys exude it with their honest answers and fair dealings. Thank you for a great experience start to finish.